This Privacy Policy describes how XAG collects, uses, and shares your personal data through XAG Farm APP. In addition to this Privacy Policy, we provide data and privacy information embedded in our products/services and certain features that ask to use your personal data.

 

You will be given an opportunity to review this product-specific information before using these features. You also can view this information at anytime（XAG Farm App-My-Setting-About）

Please take a moment to familiarize yourself with our privacy practices, accessible via the headings below, and contact us if you have questions.

 

XAG Farm Apps Privacy Policy includes the following：

What Is Personal Data ?

What privacy rights do you have ?

What kind of Personal Data XAG Collects from You ?

How do we use your Personal Data ?

How do we storage your Personal Data ?

How do we sharing of Personal Data ?

How do we protection of Personal Data ?

Children and Personal Data

Transfer of Personal Data Between Countries

Our Company-wide Commitment to Your Privacy

Notices and Amendments

How to contact us

 

 

What Is Personal Data at XAG?

At XAG,we believe strongly in fundamental privacy rights — and that those fundamental rights should not  differ depending on where you live in the world. That’s why we treat any data that relates to an identified or identifiable individual or that is linked or linkable to them by XAG as “personal data,” no matter where the individual lives. This means that data that directly identifies you — such as your name — is personal data, and also data that does not directly identify you, but that can reasonably be used to identify you — such as the serial number of your device — is personal data. Aggregated data is considered non-personal data for the purposes of this Privacy Policy.

Please read carefully before using our product/service and make sure you have fully understand the whole content of this privacy policy, To use or to continue using our products/services after we update this privacy policy will be seen as you agree to this privacy policy, and agree in accordance with this privacy policy we collect, use, save and share your information.

What privacy rights do you have ?

At XAG, we respect your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data. We have provided these rights to our global customer base and if you choose to exercise these privacy rights, you have the right not to be treated in a discriminatory way nor to receive a lesser degree of service from XAG. Where you are requested to consent to the processing of your personal data by XAG, you have the right to withdraw your consent at anytime.

To help protect the security of your personal data, you must sign into your account and your identity will be verified. If you want to obtain a copy of personal data that is not currently available from this APP, you can make a request at support@xa.com. 

There may be situations where we cannot grant your request — for example, if you ask us to delete your transaction data and XAG is legally obligated to keep a record of that transaction to comply with law. We

may also decline to grant a request where doing so would undermine our legitimate use of data for anti-fraud and security purposes, such as when you request deletion of an account that is being investigated for security concerns. Other reasons your privacy request may be denied are if it jeopardizes the privacy of others, is frivolous or vexatious, or would be extremely impractical or unreasonable.

What kind of Personal Data XAG Collects from You ?

At XAG, we believe that you can have great products and great privacy. This means that we strive to collect only the personal data that we need. The personal data XAG collects depends on how you   interact with XAG.

• Circumstances under which you authorize us to collect and use your personal information

We are committed to creating a variety of products and services to meet your needs. Due to the variety of products and services we provide to you and the specific range of products/services selected by different users, basic/additional functions and the types and scope of personal information collected and used may vary accordingly. Please refer to the specific product/service functions.

1. When you register your XAG account, we will collect your mobile phone number, login password and SMS verification code, so that the system can quickly identify and verify your identity and protect the security of your XAG account during your subsequent use of the software and services.  After you complete your account registration, you can also choose whether to provide us with your nickname, profile picture and other information to further improve your account, so that you can show your account to other users in the product and facilitate collaboration and interaction with other users.

2.  When you create a "farm" on the APP, we only collect the name of the farm and the geographical location of the farm border. This information is collected so that you can quickly match the farms you create according to your account, so that you can quickly select the farms you need to work on.

3. When you add a farm member, you need to add the XAG account information of the member in the APP, and you can also set the nickname of the member. At this time, we will also collect information such as the account number and nickname of the member you have added.

 

It is important to note that when you add members to your farm, it means that those members have access to your farm data. Please ensure that the members you add are accurate and reliable to prevent your information from being leaked.

 

4. When you bind the local server you set up on the farm through this APP, we will collect the serial number and device activation time of your local server in order to provide you with better service.

 

5. When binding the local server, the farm data (including: farm name, farm boundary, plot data, facility data, equipment data, farm data, etc.) will be automatically synchronized to your local server; Otherwise, the data will be stored on your local phone. XAG will not provide storage and custody services for these data, please do your own data backup and management.

 

6. We provide you with data backup in the cloud.When binding to the local server, the farm name, farm boundary, plot data, facility data, device ID data, and the binding relationship between the device and the farm are automatically backed up to the cloud. If the local server fails, you can restore the above data to the new local server through the cloud to prevent data loss.

We respect and protect your privacy and will not access or use your farm data and information without your express authorization. If needed, you can also choose to delete cloud backup data and turn off automatic backup.

 

7. You can use the farm network planning feature to map farm boundaries, obstacles, local servers, wireless repeater installation locations, and more, and store it in the cloud. Please note that when you choose to share this data, other users will be able to view it. You are responsible for the consequences of sharing your data.

 

8. When you use map-related functions, we will collect and record your geographic location information after obtaining your consent, in order to provide you with your location display, comparison services; When setting the location of the device, the location of your mobile phone is transmitted to the device via Bluetooth, as the location of the device, and displayed on the satellite map of the farm. This information is sensitive and if you do not provide this information, you will not be able to use our services normally.

 

9. We may require you to provide and collect your personal information when providing after-sales service and customer support to you, The software running equipment information, such as IMEI use hardware product information, purchase records, pay records, system operation records & photos, your name, phone number, email address, address, logging, and extremely fly technology to connect the communication records, etc., and may be for you with our customer service calls for the recording. We use this information to diagnose product problems, repair customers' hardware products, and contact customer service personnel to help you solve problems or provide customer care services. We may also collect your email address or mobile phone number to respond to your questions or comments on Contact us or Feedback. If you refuse to provide the relevant information, we may not be able to help you resolve the relevant issues.

10. In order to ensure that you can use the APP and related services normally, continuously improve your user experience, and ensure the security of your account, we will collect log information such as the mode, type and status of your device's access to the network, and network quality data. We collect the above information to judge the quality of the network signal when you use our services, so as to remind you in the App. This kind of information is the basic information that must be collected in order to provide the service.

11. When you use XAG Farm, you may need to access data on other XAG products and systems. You understand and agree to this, and strictly in accordance with the requirements of XAG verification.

12. When you file a complaint, appeal or consult with XAG, we may require you to provide your name, mobile phone number, email, QQ number or We-chat account for the convenience of contacting you or helping you solve the problem. If you refuse to provide the above information, we may not be able to respond to complaints, appeals or inquiries in a timely manner.

 

•  Circumstances in which you must authorize us to obtain permission for your device

1. We will ask for your permission before requesting any permission to invoke it. We will only open relevant permissions after your authorization.

2. Please note that you open the permissions that represent your authorization which we can collect and use personal information to implement specific functions, you close the permissions represents you cancelled the authorization, then we will no longer continue to collect and use your personal information, these also is unable to provide you with the above and the authorization of the function. Your decision to turn off your permission will not affect the processing of your personal information based on your authorization.

3. During your use of the Software and services, the following system permissions related to personal information will be applied to you:

3.1 Storage Rights (For Android Devices)

· purpose:

a. It is used to cache all data such as account information, hardware product information, task data, achievement data, map data, picture and video data during the use of the software and services to help you improve the efficiency and fluency of information display and reduce network traffic consumption.

b. It is used to read pictures from the device album when you upload pictures by setting the profile picture and other functions.

c. For you to take the initiative to store the results, pictures, videos and other files in the device for other purposes.

· Timing:

Obtained when the user starts the software for the first time

· Impact of the shutdown:

The core functions of the software must be authorized, closed after the use of the software and services.

3.2 Locating Permissions

· purpose:

a. During the process of adding and binding hardware products, ensure the security of hardware products.

b. During the use of map function for task creation, browsing, execution and other related modules, display the user's current location and judge the relevant location relationship.

c. Match local laws, regulations and requirements of uav and other hardware products according to your location.

· Timing:

Obtained when the user starts the software for the first time.

· Impact of the shutdown:

The core functions of the software must be authorized, closed after the use of the software and services.

3.3 Call Rights/Device Information (For Android Devices)

· purpose:

a. To ensure the security of your account, obtain your device information, carrier network information and other information.

b. In order to maintain the normal operation of our services, statistically analyze the information related to product operation, improve and optimize our service experience.

· Timing:

Obtained when the user starts the software for the first time.

· Impact of the shutdown:

The core functions of the software must be authorized, closed after the use of the software and services.

3.4 Camera/Camera/Album Permissions:

· purpose:

a. It is used to take pictures by camera/album when you upload your profile picture.

b, used for real-name authentication process, through the camera to obtain id card photo, ID card camera recognition or face recognition to obtain facial feature information.

· Timing:

Obtain this parameter when the user enters the above function page for the first time.

· Impact of the shutdown:

It can be turned off. Functions and services cannot be used after this function is disabled.

•  Circumstances in which we obtain your Personal Information from a third party。

Under certain legal circumstances, we may obtain your personal information from third parties after you voluntarily authorize it. For example, with your authorization, we may obtain your Wechat Pay account number and transaction records from We-chat. This information will only be used by the user during the display of order details, payment related queries or financial verification of order related, and will not be used for other purposes.

•  Non-personal information

We may also collect other information that cannot be identified to a specific individual (that is, information that is not personal information), such as statistical data generated when you use a specific service, such as device-related information, function module click, push display or click. The purpose of collecting such information is to improve the services we provide to you. The type and amount of information collected depends on how you use our products and/or services.

For the purposes of this Privacy Policy, statistical data is considered non-personal information. If we use non-personal Information in combination with personal Information, such information will be treated as personal information for the duration of such combination.

 

 You can view, enable, or disable the above sensitive permissions through the "Settings" path of your device. The paths and methods for viewing or performing operations may vary depending on the device or system version. For details, see device and system developer instructions.

In addition to the above necessary permissions for the software, you can independently choose whether to grant additional system permissions to the software. If you do not authorize it, we will not be able to provide the corresponding business functions.

 

How do we use your Personal Data ?

1. We will use the personal information collected in accordance with this Privacy Policy to the extent necessary to realize the functions of our products and/or services.

2. After collecting your personal information, we may anonymize part of the data by technical means, and the subject of the anonymized information will not be identified. Please understand and agree that we have the right to use the anonymized information in this case; On the premise of not disclosing your personal information, we have the right to analyze the user database and make commercial use of it.

3. Please note that all personal information provided by you when using our products and/or services will continue to be authorized to be used by us during your use of our products and/or services unless you delete, withdraw your consent through system Settings or contact us. When you cancel your account, we will stop using and delete your personal information.

4. We will collect statistics on the usage of our products and/or services and may share such statistics with the public or third parties to show the overall usage trend of our products and/or services. But these statistics do not contain any identifying information about you.

5. When we display your personal information, we will desensitize your information by means of content replacement and de-labeling to protect your information security.

6. You fully understand that we do not need your consent to collect and use personal Information under the following circumstances:

(1) those related to national security and national defense security;

(2) those related to public security, public health or major public interests;

(3) those related to criminal investigation, prosecution, trial and execution of judgment;

(4) For the purpose of safeguarding the life, property and other important legal rights and interests of the subject of personal information or other individuals, but it is difficult to obtain the consent of the subject;

(5) The collected personal information is disclosed to the public by the subject of personal information;

(6) Collect your personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

(7) necessary for signing the contract according to your requirements;

(8) Necessary to maintain the safe and stable operation of the provided products and/or services, such as finding and disposing of faults of the products and/or services;

(9) necessary for legitimate news reporting;

(10) When academic research institutions carry out statistical or academic research necessary for the public interest, and provide the results of academic research or description externally, they de-label the personal information contained in the results;

7. You may choose whether to authorize us to collect and use your personal information, including: geographical location, photo taking function, picture uploading function, etc.

8. We do not need to ask for your authorization to collect and use personal information under the following circumstances:

8.1 Those related to state security or national defence security;

8.2 Those related to public security, public health or major public interests;

8.3 Those related to criminal investigation, prosecution, trial and execution of judgment;

8.4 For the purpose of safeguarding the life, property and other major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to get consent from the person;

8.5 The personal information collected is disclosed to the public by the subject of personal information;

8.6 Collect your personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

8.7 It is necessary to sign and perform the contract according to your requirements;

8.8 Necessary to maintain the safe and stable operation of the products and/or services provided, such as finding and handling the faults of the products and/or services;

8.9 Other circumstances stipulated by laws and regulations.

You are not required to provide the personal data that we have requested. However, if you choose not to do so, in many cases we will not be able to provide you with our products or services or respond to requests

you may have.

XAG uses your personal data only when we have a valid legal basis to do so. Depending on the circumstance, XAG may rely on your consent or the fact that the processing is necessary to fulfill a contract with you, protect your vital interests or those of other persons, or to comply with law. We may also process your personal data where we believe it is in our or others’ legitimate interests, taking into consideration your interests, rights, and expectations. More information is available in the product-specific information embedded in our products and features as described above.

XAG retains personal data only for so long as necessary to fulfill the purposes for which it was

collected, including as described in this Privacy Policy or in our service-specific privacy notices, or as required by law. We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy and our service-specific privacy notices. When assessing retention periods, we first

carefully examine whether it is necessary to retain the personal data collected and, if retention is required, work to retain the personal data for the shortest possible period permissible under law.

 

How do we storage your Personal Data ?

In principle, all your personal information will be stored in the server located in the United States. Your information will be stored and protected no matter how it is provided to Us. We have established an information security control system to prevent your information from being used, accessed, modified, copied, damaged, leaked, lost or stolen by others.

We choose a third party with technical capabilities and qualifications to provide cloud storage and protection services for users' personal data to ensure the safe and effective protection of users' personal data.

When we entrust a third party to provide you with necessary relevant information, we will sign a confidentiality agreement with the third party to ensure that your relevant information is protected and used only to provide services to you.

During your use of our products/Services, your personal information will be retained for the period of time previously set forth in this Policy, in accordance with the retention requirements mandated by law. After the retention period expires, we will delete or anonymize your personal information as required by applicable law.

When you apply for user account log-out, we will complete the verification of your account logout within 15 working days after you submit the application. After the verification is passed, we will delete or anonymize your personal information.

If we need to terminate our services or operations, we will notify you 30 days in advance and delete or anonymize your personal information after the termination of our services or operations.

The Internet environment is not 100% secure and we will do our best to secure any information you send us. If, due to our fault, physical, technical or management protective facilities are damaged, information is unauthorised access, publicly disclosed, tampered with or destroyed, and your legitimate rights and interests are damaged, we shall bear the corresponding legal responsibilities.

If you have any questions about the protection of our personal information, please contact us for feedback. If you find that your personal information has been leaked, especially your account and password, please contact our online customer service immediately or via email so that we can take corresponding measures.

 

How do we sharing of Personal Data ?

XAG may share personal data with XAG -affiliated companies, service providers who act on our behalf, our partners, or others at your direction. Further, XAG does not share personal data with third parties for their own marketing purposes.

• Service Providers. XAG may engage third parties to act as our service providers and perform certain

tasks on our behalf, such as processing or storing data, including personal data, in connection with your    use of our services and delivering products to customers. XAG service providers are obligated to handle personal data consistent with this Privacy Policy and according to our instructions. They cannot use the